Tandem Unplugged: Accommodating Changing Customer Psychologies Post-Pandemic

Tandem Unplugged: Accommodating Changing Customer Psychologies Post-Pandemic

Tandem Unplugged: Accommodating Changing Customer Psychologies Post-Pandemic

Ricky KNOX, CEO & Founder, Tandem Bank speaks to Hannah Wallace in a FinextraTV Unplugged interview on Covid-19's impact of the public's financial health, how Tandem is helping customers who have been financially impacted by the virus and how our psychology towards credit cards is changing. We hear about where Tandem is placed against the likes of Monzo and Starling, their niche group of customers…

Virtual or Non-Virtual? Nurse Educators Reveal Lessons Learned during the Pandemic


CAE – Virtual or Non-Virtual? That is the Presentation Nurse Educators Reveal Lessons Learned during the Pandemic

Tandem Bank: Investing in meaningful customer journeys with full-stack monitoring


Tandem Bank uses New Relic to track end-to-end customer experience for a variety of applications built on cloud-native services from AWS. Learn how to optimize your own cloud-native environment → https://newrelic.com/resources/ebooks/cloud-native-success?utm_source=YT &utm_medium=VD &utm_campaign=GTMI-OBSV &utm_term=Q1FY21 &utm_content=tandem-bank-customer-interview

Track every step of your cloud native journey and increase the odds of your success → https://docs.newrelic.com/docs/using-new-relic/welcome-new-relic/optimize-your-cloud-native-environment/guide-optimizing-your-cloud-native-environment?utm_source=YT &utm_medium=VD &utm_campaign=GTMI-OBSV &utm_term=Q1FY21 &utm_content=tandem-bank-customer-interview

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Tandem cyclists beat round-the-world record and COVID-19


Two British women overcame bushfires, monsoon rains and a global pandemic to claim the Guinness World Record title for the fastest circumnavigation by tandem bike.

Cat Dixon, 54, and Raz Marsden, 55, set off from the United Kingdom in June 2019 and cycled around the globe in 263 days, 8 hours, 7 minutes.

Not only did the duo break the female record, but they also smashed the men’s record, too, Guinness World Records said in a press release.

The previous male record of 281 days was set by fellow Britons Lloyd Edward Collier and Louis Paul Snellgrove, who completed their journey in May 2019, Guinness World Records said.

Dixon and Marsden said they travelled through 25 countries, riding between 80 and a hundred miles (130-160km) a day on their tandem bike named ‘Alice’.

The pair hit it off after meeting on a charity ride from London to Paris in 2016 and regularly exercised together before their record-breaking trip. Dixon quit her job as a lawyer while Marsden took a break from her role as an MDN (Motor Neurone Diseases) nurse consultants in order to accomplish the feat.

Their journey, which started from Oxford on June 29, 2019, covered a total of 18,263 miles (29,391km) and ended in London on March 18, 2020.

They managed to board the penultimate passenger ferry from Caen, France to the UK on the day that a coronavirus travel ban began in the UK, Guinness World Records said, adding that theirs was one of the last world records to be broken before lockdown.

“We had to change our route to avoid all the big bushfires in Australia because we were there at the time when it was on fire. And the of course we had the pandemic as we were coming back through Africa and Europe, so it was a race against time for us to get back before lockdown,” said Dixon.

Dixon and Marsden’s route took them through France, Monaco, Italy, Slovenia, Croatia, Bosnia and Herzegovina, Montenegro, Albania, Macedonia, Greece, Turkey, Georgia, India, Myanmar, Thailand, Malaysia, Singapore, Australia, New Zealand, United States, Mexico, Morocco, Spain, Gibraltar and back through France to the UK.

The tandem team’s achievement has been included in the 2021 edition of the Guinness World Records book and was celebrated on Wednesday (July 29) to mark the launch of Guinness World Records Day. The annual record-breaking day takes place in November and this year runs under the theme of “Discover Your World”.

(Production: Hanna Rantala)

Reimagining organizations for post pandemic times


Companies have mobilized to address the COVID-19 crisis through bold experiments and new ways of working. In this McKinsey webinar, Mary Meaney, global coleader of McKinsey’s Organization practice, discusses how leaders can not only make their companies faster but better for stakeholders.
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